Terms and Conditions

Welcome to the VITSTYLE.COM website terms and conditions. Please read through them carefully before placing your order. Using this website and/or placing an order, you agree to be bound by the terms and conditions set out below. Please also read our privacy & security statement regarding personal information provided by you.

Before placing an order, if you have any queries relating to these terms and conditions, please contact cs@vitstyle.com

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

Once your order has confirmed, we will not be able to make any changes.

Payment

All payments are due upon receipt. If payment is not received or the payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Shipping Policies

-All orders are shipped via Local Postal Service Registered International Air Mail.

-90% of our orders ship within 24hrs and 10% ship within 36hrs upon payment clearance.

-You may be subject to import duties, taxes, and/or customs fees which may be imposed by your local government when you receive your package. You are responsible for paying any additional charges for customs clearance.

Refund/Return Policy

All sales are final on www.vitstyle.com unless the item(s) sold is found to be incorrectly described. The refund item(s) will be refunded only if the refund guidelines are followed:

- The item(s) must be unused. Which include all of the original packaging（boxes, pen case, warranty cards, cartridges/converters, customer sales invoice)

- Once the nib touches ink, you can still return it - but there will be a restocking fee of up to 15% of the purchase price paid

- Shipping and handling charges are non-refundable.

- Buyer pays the return shipping cost.

- Refund(s) is only accepted within 14days upon receiving your order(s).

Picture

The photos on this page represent the product to the best of my ability. Any image on the computer, colours vary from monitor to monitor, and the size is not as appeared on the screen. 

Enquires:

We value our customers, and your satisfaction is our pride. Please do not hesitate to contact our support team: cs@vitstyle.com. 

Expect a response within 12 hours.